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I agree, he did say they normally only order the windows once they have the openings but that he was sure even with wooden windows it wouldn’t hold the build up. We’ve always found timber to take much longer which was why we repeatedly raised it with him. Since finding out the timber windows will take much longer he’s now said we could order them and make sure the holes are the correct size. But it’s still going to mean the build will be delayed by about a month. We’re also now looking at some hopefully more appealing pvc alternatives which would be quicker. I think the biggest problem was expectation management and communication, rather than the problem in itself, if that makes sense.