Reply To: Expectations of a building company before the build?

[Emma Young]

There’s a few things seemingly going on that collectively don’t add up well. Mostly, and firstly, don’t be worried (esp. females!) about contacting them (usually males!) – bear with me, it’s relevant; it’s not “nagging”, you’re the customer and you’ve paid a deposit and they have repeatedly not committed or fobbed you off. Vicious circle. They sound very badly organised and shuffling trades is horribly common. Their work product might be good hence the reviews but their client care is sorely lacking!